UPCOMING TRAINING PROGRAMS
ACI Dealing Certificate Training
Training Category: Banking and Finance
March 31 - April 3, 2012 / Riyadh, Saudi Arabia


ACI Operations
Training Category: Banking and Finance
April 4 - 5, 2012 / Riyadh, Saudi Arabia


ACI Dealing Certificate Training
Training Category: Banking and Finance
April 28 - May 1st, 2012, Dubai


ACI Operations
Training Category: Banking and Finance
May 2 - 3, 2012 / Dubai


ACI Diploma Training
Training Category: Banking and Finance
May 6 - 10, 2012 / Dubai, UAE

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This newly updated financial training course represents the ideal opportunity for relationship managers and asset managers in private banking / private wealth management to equip themselves with the skills to formulate innovative strategies, improve their customer relationships and effectively manage their clients' wealth.
Who Should Attend?
- Private Banking Relationship Managers and Asset Managers wishing to consolidate and/or refresh their client liaison skills and product knowledge
- Executives in legal and accountancy practices working with private bankers to improve their service to clients
- Corporate bankers requiring an overview on their transfer to the private banking function
- Senior Managers responsible for planning the private wealth management function or its subsequent management
- Legal & Trust Staff
- Branch Managers and Credit Officers who need to understand the complementary nature of private banking services

Day 1
Introduction and Welcome
- Objectives
- Workshop style
- Introductions
- Programme overview
- A Day in the life of a private banker
The Global Private Wealth Market Place
- Industry trends
- Wealth forecasts
- Distribution of wealth
- Changing client behaviour and needs
- Offshore vs Onshore
Discussion:The challenges facing the industry Investment Management Process, Asset Allocation and Portfolio Construction – The Basics
- Investment management process
- Five golden rules
- Asset allocation
- Risk, return and correlation
An Overview of Alternative Investments
- Hedge funds
- Real estate
- Commodities
- Private equity
- The universe of alternative investments
- Pure Alpha
Case Study:The importance of a structured investment process
New Approaches to Asset Allocation and Portfolio Structuring for Private Clients Applying
the Principles of Post-Modern Portfolio Theory to Private Clients
- Foundations of post-modern portfolio theory
- What private bankers need to know about postmodern portfolio theory
- Problems with standard deviation as a measure of risk
- Downside deviation and the minimum acceptable return (MAR)
- The target rate of return and upside potential
- Applying the principles of post-modern portfolio theory in private client portfolio management
Case Study:Post-modern portfolio theory applied to private investors – features and benefits of different approaches to asset allocation
Asset Allocation and Portfolio Structure – Advanced Concepts
- Phases and cycles in asset allocation
- Matching asset classes with wealth levels and income needs
- Factors affecting individual investors’ asset allocation decisions
- Determinants of individual investors’ asset allocation
- The influence of investors’ actions and market outcomes on investor satisfaction
- Market cycle analysis – Factors influencing asset prices in different phases
- Individual investor behaviour and insights from behavioural finance
Case Study: Examining Asset Allocation in private client portfolios
Diagnostic and Profiling Tools to Help in Designing the Portfolio Structure
- Factors affecting the performance orientation of a private client
- Individual investor satisfaction and utility analysis
- An integrated approach to asset allocation decision making for private clients
Case Study: Strategies for maximisers, builders, preservers, and conservative managers
Case Study: Modelling investor satisfaction and utility analysis
Asset Allocation Rebalancing and Restructuring in Response to Market Moves
- Principles of asset allocation rebalancing
- Advantages and disadvantages of rebalancing
- Scope of rebalancing
- Asset allocation rebalancing approaches
- Critical success factors in rebalancing
- Choosing a rebalancing approach to match the client’s risk tolerance
Day 2
Structured Products and Total Return Solutions for Private Banking Clients
The Demand for Total Return and Absolute Return Products by Private Clients
- Why private clients are becoming more absolute and total return oriented
- The differences between absolute and total return
- The convergence of absolute and total return
- Why do investors buy total return and structured products
- Overview of total return and structured products
- Uses and applications of total return and structured products in portfolios
Case Study:Positioning absolute and total return products appropriately
- What role can structured hedge funds play in a private client portfolio
- Building Blocks of Financial Engineering for Private Bankers
- Structural alpha Vs Investment alpha
- What is a structured derivative Vs an exchange traded derivative
- The basic building blocks
- Some common structures found in practice – Spreads, volatility structures, arbitrage structures, exotics
- How to lock in the absolute return when achieved
- Downside protection vs upside return potential
Practical Exercise: Designing simple structures to match a client’s views and risk tolerances
Risk Reduction and Return Enhancement Opportunities and Strategies
- Risk reduction and return enhancement opportunities
- Currency markets
- Equity markets
- Credit markets
- The structured product menu
- Commodity linked notes
- Credit linked notes
- Currency linked structures
- Equity linked notes
- Interest rate linked notes
Case Study: Applications of Structured Products
Day 3
CRM and Account Development Skills for Private Bankers
Customised CRM for Private Bankers
- The “Wealth Management Loop”
- Developing a systematic way to think about clients
- Identifying new opportunities within a relationship
- Different types of client-advisor relationship
- Characteristics of relationship levels and indicators of success
- Understanding customer lifecycles and the sales process
- Moving towards customised relationship management
Case Study: Customer lifecycles and the sales process – Lifecycle portfolio exercise
Case Study: The rationale for segmentation
Diagnostic Frameworks
- The client’s mission statement
- Clients’ emotional needs
- The hierarchy of client experiences
- Client diagnostics drive client needs
- Diagnostic framework for approaching the client and recommending the proper solution
Practical Exercise: Emotional needs and diagnostics
Customer Tiering and Account Analysis
- What is strategic tiering of customer relationships ?
- Customer tiering concepts – buying centres, wallet size, share of wallet
- Old, new and emerging customer buying centres
- Assessing the potential of your accounts
- Steps in the account analysis process
- Strategies for moving clients to a higher tier
Case Study: Moving clients to a higher tier
Devising and Structuring a Relationship and Development Plan
- Understanding the different phases of the sales cycle
- Identifying which phase of the sales cycle you are currently in.
- Assessing the potential and problems in an account
- How to devise and structure a relationship and development plan

On completition of the course you will receive a certificate from ASTC Dubai.
Please click on the sample certificate below :::
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