This 3 days instructor led interactive course equipped you with the practical tools and techniques involved in designing, developing, implementing, evaluating and monitoring of office management and administration more strategically and effectively to achieve the outcomes. You’ll gain a complete understanding of self-awareness, clarified your administrative role and design the process better than before. The course gives you a deep insight of administrative and office management knowledge, modern skills to improve processes and mapping, documentation and system analysis techniques by using real-life case studies and group activities, ensure to enable you its practical application just after the training in more strategically manner.
Upon successful completion of this course, participants will be able to:
- Learn beyond administrative job techniques
- Understand the role and responsibilities to manage office more effectively and efficiently
- Understand how to manage people, workstation, calls, your manager, task and time to eliminate profligate activities
- Learn tools and techniques to conduct and manage meetings and activities more constructively and assertively.
- Manage stress and conflicts after analyzing to enhance productivity
Is it right for me?
The course is Suitable for:
- Office Managers and departmental heads
- Business Partners and Owners
- Administrative managers, staff, and secretaries
- PA’s and team leads
- Anyone who is responsible for running the office, department, and project on the day-to-day basis.
*ASTC reserves the right to alter venue, dates, content & trainer.