The course is emphasizing on how to add value to the organization’s image & boost sales through telephonic sales method as it’s so crucial and no organization can afford to ignore. This would cover every area assigned to the ‘front-line’ staff, like, answering phone calls effectively, drawing out caller requirements, taking accurate messages, communicating relevant information and convincing the client as well as learn techniques that how to close the deals effectively and answering objections.
By the end of this course you will be able to:
- Identify your current sales style
- Learn the winning qualities of a successful salesperson
- Learn 21st-century sale style
- Analyze and understand sales in different scenarios and find best solutions
- understand thoroughly the sales cycle step-wise & develop mind Maps
- Develop skills about how to deal with objections & negotiation
- Understand the appropriate processes to convert leads into sales and after-sales services.
Is it right for me?
The course is Suitable for:
- Telesales Staff
- Retailers telesales professionals
- Call Center personnel
- Office secretaries
- Front desk officers
*ASTC reserves the right to alter venue, dates, content & trainer.